Software Asset Manager

About the position

The Software Asset Manager is responsible for overseeing the full lifecycle of software assets across the organization. This role is critical to optimizing software investments, ensuring compliance with licensing agreements, mitigating licensing risks, and managing relationships with internal stakeholders and software vendors. The role will collaborate with IT, Procurement, Compliance, and Finance teams to support strategic planning, budgeting, and policy enforcement for software license management. The successful candidate will balance tactical execution with strategic planning to continuously improve processes and reporting in software asset management.

Responsibilities

• Manage all stages of the software asset lifecycle-from procurement and deployment to usage, renewal, and retirement
• Oversee software license and entitlement management to maintain an accurate, up-to-date inventory
• Collaborate with Procurement and IT stakeholders to ensure efficient allocation and utilization of software licenses
• Maintain software asset management tools such as Ivanti ITAM, Neurons, and Spend Intelligence
• Conduct and oversee internal audits to verify compliance with software licensing agreements and regulatory requirements
• Serve as the primary liaison for external vendor audits, ensuring timely and accurate documentation
• Analyze and report on software license usage, trends, and inventory to support decision-making and forecasting
• Design and deliver monthly, quarterly, and annual reports on software license performance, budget impact, and compliance
• Develop and maintain productive relationships with software vendors, service providers, and resellers
• Assist with the negotiation of licensing terms, contracts, renewals, and service-level agreements
• Lead discussions with vendors regarding product roadmaps, security concerns, and renewal strategies
• Define and regularly update software asset management policies, standards, and procedures
• Ensure alignment of software asset management practices with business strategies and regulatory requirements
• Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and cost control
• Serve as a subject matter expert on software asset and license management for internal stakeholders

Requirements

• Bachelor's degree in business, Information Technology, Finance, or a related field (or equivalent experience)
• 5+ years of experience in software asset or license management
• Proven experience with software asset management tools
• Strong knowledge of major software licensing models and vendor agreements (e.g., Microsoft, Oracle, Adobe, Salesforce)
• Advanced Excel skills, including data analysis, reporting, and reconciliation
• Familiarity with ITIL concepts and best practices
• Understanding of cloud-based licensing and SaaS models

Nice-to-haves

• Certified IT Asset Manager (CITAM) or Certified Software Asset Management (CSAM) preferred
• Experience managing enterprise software licensing entitlements for platforms such as Microsoft and Oracle