Software Engineer (L5) - Live Control Room Automation

About the position

We are looking for an experienced automation engineer to develop tooling, frameworks, and services that streamline workflows used in Netflix's Live Event Operations. This is a cross-functional role positioned within the Live Foundations team. The role requires close collaboration with multiple stakeholders spanning different domains within the Live and Platform eco-system. The role will influence how Live Events are operated at Netflix, with the goal of increasing the efficiency and capacity of the Live Operations team.

Responsibilities

• Work directly with the Live Reliability and Launch Operations team to understand their workflows.
• Design and write software that optimizes the operations of physical facilities, like the Live Command Center or Device Lab.
• Partner with the Platform, Network, Broadcast Device Lab, Hardware, Cloud Engineer, Player, and Security teams to integrate their APIs and solutions into your automation platform.
• Participate in the design of physical 'Live Control Center' facilities.
• Develop software for automated user journey of the Netflix app on consumer devices at scale, remote device management, enabling remote access, and integrating with cloud-based monitoring tooling.
• Develop automation for audio/video and multiviewer monitoring systems.
• Integrate with multiple services to retrieve and set data relating to automation.
• Scale tooling across multiple facilities.
• Provide first-tier operational support for Live physical infrastructure during Live events.

Requirements

• Understanding the basics of Live Streaming infrastructure and operations.
• Hands-on experience developing automation of streaming devices and control room solutions.
• Proficiency in at least one programming language (Go, Python, Java, JavaScript).
• Experience building easy-to-use and scalable user interfaces.
• Excellent written and verbal communication skills.
• Analytical mindset, experience designing operational metrics.

Nice-to-haves

• Full-stack software development skills.
• Live Operational Experience.
• Log analytics and processing experience.
• History of collaboration with Product Management and Operations.
• Experience in leading projects with 5+ engineering and product stakeholders.
• Data visualization skills, experience with time-series-based analysis and data aggregation.