Solutions Architect - ADSP, Supply Desk, 3P Supply

About the position

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon's programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you're interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, and maintaining inventory via deals that empowers buyers to make investments that best address their campaign objectives. We are seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate and future proof the business, and provide detailed feedback, guidance and expertise to stakeholder technical teams to enhance ADSP supply facing products. In this role you will also work closely with Publishers and SSPs to provide guidance around deal technical best practices and expectations when working directly with ADSP. This role requires expertise in the transaction of display, OLV (web + app) and CTV supply.

Responsibilities

• Detailed Deal Troubleshooting being able to provide guidance and root causes to deal related issues.
• Educate partner engineering and technical support teams on technical best practices.
• Build robust and complex SOPs which help bring solutions to stakeholders and customers.
• Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases.
• Perform technical tests of all newly released products.
• Utilize log level data and insights to root cause issues and communicate those complex issues to business teams.
• Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization.

Requirements

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.
• 3+ years of design, implementation, or consulting in applications and infrastructures experience.
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience.

Nice-to-haves

• Knowledge of AWS services, market segments, customer base and industry verticals.
• Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering).
• Experience and familiarity with the AdTech eco-system (e.g. oRTB objects, header-bidding technology).

Benefits

• Medical, financial, and/or other benefits.
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.