Solutions Architect, Partner - EMEA

About the position

As an early member of our US Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.

Responsibilities

• Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives
• Help onboard AI Platform and model updates to strategic partner platforms
• Drive enablement at scale across strategic partner technical and sales teams
• Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc.
• Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
• Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary.
• Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
• Be the 'user zero' to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams.
• Help build relevant tooling for quality control of our model deployments on each platform (SDK, availability, scalability)
• Guide and support partners and customers in deploying our text completion API into their infrastructure.
• Work closely with customers and partners to fine-tune models according to their specific requirements.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
• Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.
• Provide post-deployment support, addressing any issues or challenges that arise promptly.
• Offer recommendations for product optimizations or new features based on customer feedback.
• Develop custom features for customers as needed.

Requirements

• Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer).
• Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution.
• Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations.
• Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders.
• Strong Python development skills with proven ability to integrate data from multiple sources.
• Working knowledge of cloud architecture and deployment patterns for AI/ML solutions.
• Experience building enablement assets and driving enablement or evangelism at scale.
• Track record of managing complex implementation projects from discovery to delivery.
• Experience running solution design workshops and translating business requirements into technical specifications.
• Strong stakeholder management skills, including experience working with C-level executives.
• Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences.
• Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience).

Nice-to-haves

• Track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction.
• Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message.
• Experience working in a constantly changing environment with multiple internal stakeholders.
• Demonstrated ability to collaborate with cross-functional teams.
• Strong written and verbal communication skills in English (native) and, ideally, other European languages.

Benefits

• Competitive cash salary and equity
• Daily lunch vouchers
• Monthly contribution to a Gympass subscription
• Monthly contribution to a mobility pass
• Full health insurance for you and your family
• Generous parental leave policy
• Visa sponsorship
• Reimburse office parking charges, or 90GBP/month for public transport
• 90GBP/month reimbursement for gym membership
• £200 monthly allowance for meals
• SmartPension (percentages are 5% Employee & 3% Employer)