<span>Intake- Front Desk</span>

Atlantis Health Services • El Paso, TX

382d • $20,800 - $22,880

About The Position

The Intake Front Desk position at Atlantis Health Services is responsible for welcoming patients and visitors, managing appointment schedules, and maintaining patient records. This role is crucial in optimizing patient satisfaction and ensuring efficient operations across various clinic locations as needed. The position requires excellent communication skills and the ability to handle patient inquiries effectively while maintaining confidentiality and adhering to company policies.

Requirements

• CCMA certified
• CPR Certified
• Excellent verbal communication skills
• Proficient in Microsoft Office
• Bilingual
• Professionalism
• Strong administrative skills

Responsibilities

• Greet patients and visitors in person or on the telephone, answering or referring inquiries.
• Schedule appointments in person or by telephone to optimize patient satisfaction and provider time.
• Notify the Provider of patient arrivals to keep appointments on schedule.
• Answer patients' questions and concerns while maintaining the reception area.
• File and retrieve patient records to ensure availability of treatment information.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Register and update financial information, recording and collecting patient charges, and expediting third-party claims.
• Provide educational information about medications, including side effects and treatment purposes.
• Communicate effectively with medical providers to complete assigned orders and expedite work results.
• Respond to emergencies and assist patients in distress while protecting their rights and confidentiality.
• Follow policies and procedures to maintain operations and report needed changes.

Benefits

• Part-time and full-time work options
• Competitive hourly wage of $10 - $11

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed