<span>Practice Manager</span>

Unclassified • Davis, CA

426d • $70,000 - $70,000

About The Position

The Practice Manager at Kids Care Dental & Orthodontics is responsible for overseeing the overall financial performance, safety, quality, and patient experience of the practice. This role involves managing staff, ensuring compliance with company policies, and executing marketing strategies to support the practice's mission of providing a fun and positive dental experience for children.

Requirements

• A minimum of 5 years experience in dental is highly preferred.
• Strong understanding of both front and back office duties.
• Proven leadership skills with an affinity for developing others.
• Excellent communication and computer skills.
• Can-do attitude with problem-solving skills.
• Upbeat personality is a MUST.
• Patient-focused, team player.
• Excellent customer service skills and strong attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Must lead by example and go above and beyond.

Responsibilities

• Manage the Practice's stated production goals and corresponding financial plans.
• Manage the overall patient flow within the Practice to achieve maximum efficiency.
• Train all new staff members and lead, mentor, and coach existing team members.
• Manage all staff and doctor relationships to ensure a positive team environment.
• Partner with the Company's marketing team to execute a localized marketing plan.
• Provide regular feedback to the Area Manager on employee performance and participate in annual reviews and disciplinary actions.
• Manage scheduling of all staff.
• Ensure exemplary service delivery expectations are met and surpassed with each patient.
• Manage escalated patient complaints and resolve them at the Practice location.
• Ensure compliance with all company policies and pertinent laws and regulations (HIPAA, OSHA, ADA, etc.).
• Process and complete daily, weekly, and monthly reports.
• Manage the referral process.
• Perform other duties as assigned.

Benefits

• Competitive compensation
• Group health insurance
• Dental insurance
• Vision insurance
• Life/AD&D insurance
• 401(k) savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed