LinkedIn-posted 11 months ago
$66,000 - $107,000/Yr
Full-time • Entry Level
Hybrid • Atlanta, GA
1-10 employees
Administrative and Support Services

This role can be based in Atlanta and Detroit. At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role. As a key member of our HR Operations NAMER team, the HRSD System & Reporting Team member will be essential in supporting and improving the ServiceNow platform within HR Operations and extended HR stakeholders. The ideal candidate will work closely with the ServiceNow Platform Team and other core stakeholders to ensure the platform performs optimally and aligns with achieving business and company strategic objectives.

  • Support the HRSD System & Reporting Team in the configuration, maintenance, and management of HRSD in the ServiceNow platform.
  • Assist in the development and implementation of HR-related changes, enhancements, workflows and processes within ServiceNow.
  • Collaborate with team members to identify opportunities for process improvement and automation.
  • Troubleshoot and resolve issues related to ServiceNow functionality and HR operations.
  • Actively participate in team meetings, providing input and suggestions to enhance the platform's effectiveness.
  • Collaborate with HR and cross-functional teams to understand business needs and end-to-end impacts to recommend and deliver scalable solutions.
  • Become an expert on new features and functionality in ServiceNow HRSD and platform to drive adoption of products and services that will improve employee and user experience.
  • Support various projects and initiatives ensuring the HRSD System Support Team accomplishes tasks and meets deliverables.
  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field, or 3+ years equivalent experience.
  • Minimum 2 years ServiceNow administration experience in HRSD.
  • 1+ years' experience with HR technology and systems management.
  • Develop a comprehensive understanding of HR operations and processes.
  • Familiarity with HR operations or shared services and processes.
  • Proven experience in troubleshooting and problem resolution.
  • Outstanding organizational skills and attention to detail.
  • ServiceNow certification (CSA or CIS-HR) is a plus, not required.
  • Ability to adapt to changing priorities and manage multiple tasks simultaneously.
  • Annual performance bonus
  • Stock options
  • Comprehensive benefits package
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