JC Penney - Wenatchee, WA

posted about 1 month ago

Part-time - Entry Level
Wenatchee, WA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.

Responsibilities

  • Greets and assists customers in finding products and delivers exceptional customer service.
  • Informs customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers.
  • Meets or exceeds sales goals and productivity standards.
  • Partners with team members and actively listens to all customer issues.
  • Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
  • Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise.
  • Maintains sales floor recovery process to ensure a clean and organized store environment.
  • Completes pricing and signing processes in specialty businesses.
  • Supports company shrink and safety initiatives.
  • Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.

Requirements

  • Ability to solve problems and make smart decisions that drive sales, profit or customer service.
  • Ability to execute work efficiently and effectively.
  • Ability to inspire strong performance in yourself and others.
  • Ability to provide great customer service.
  • Ability to cooperate and build positive, inclusive and respectful relationships.
  • Accountability for actions and outcomes.
  • Proactive in finding ways to improve the customer experience.
  • Confidence and courage to do what's right.
  • Ability to take action with energy and urgency.

Benefits

  • Medical/dental/vision insurance
  • Term life insurance
  • Paid vacation/holidays
  • 401(k) with Company match
  • Associate discount on JCPenney merchandise
  • Additional compensation for working on designated holidays
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