Sr. Account Manager

Cooper-Standard - Northville, MI

Full-time - Mid Level

Onsite - Northville, MI

10,001+ employees

Plastics and Rubber Products Manufacturing

About the position

This position is responsible for achieving profitable growth targets and managing day-to-day commercial activities for assigned programs. The role involves developing and maintaining customer relationships, ensuring data accuracy, and collaborating with various departments to meet sales and operational goals.

Responsibilities

• Responsible for overall BLCP of assigned customer(s) as a contributor and a leader.
• Analyze market share, competitor programs, and overall value of the addressable market.
• Gather competitor market information and track important changes in their business efforts.
• Ensure overall accuracy and fidelity of Campfire data.
• Manage day-to-day front line relationships with buyers and engineers up to senior levels.
• Achieve assigned growth targets for assigned customer(s).
• Meet sales task targets for assigned customer(s).
• Collaborate with engineering partners to identify target programs and ensure data fidelity in Campfire.
• Work with operations, purchasing, and program managers to achieve VCM +3% during the Revenue In Development phase.
• Participate in the development and execution of strategic plans for customers and products to achieve profitable growth targets.
• Prepare and lead new business strategies and drive cross-functional teams to meet business goals.
• Contribute to the management of customer business plans and productivity programs.
• Coordinate with Engineering, Operations, Purchasing, and Cost Estimating to ensure competitive and timely quotes.
• Maintain part pricing matrix and resolve financial issues.
• Support Finance in tracking formal amortization schedules with customers.
• Lead and develop cross-functional customer relationships across all disciplines.
• Develop internal relationships with Sales, Engineering, Operations, and Purchasing.
• Negotiate prices with customers ensuring consistency at the customer level.
• Support and mentor Account Managers and Sales Analysts.
• Utilize internal systems and procedures effectively.

Requirements

• Bachelor's Degree in business, economics, finance, engineering or similar.
• 5+ years of experience working with automotive OEM customers.
• Demonstrated ability to manage customer relationships autonomously and coach others.
• Previous experience in progressive sales roles, including a sales analyst background.
• Understanding of OEM manufacturing and assembly environments.
• Technical knowledge to discuss product capabilities with OEM customer functions.
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams.
• Strong decision-making skills on customer requests affecting long-term profitability.
• Strong verbal and written communication skills with exceptional negotiating abilities.
• Project management skills with the ability to prioritize, multitask, and organize effectively.
• Ability to present complex business case proposals and influence decision-making.
• Proficient in Microsoft Office.
• Willingness and ability to travel as necessary.

Nice-to-haves

• Project management skills are desired.

Benefits

• Equal employment opportunities without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status.
• Reasonable accommodations for applicants with disabilities under the ADA.
• Diversity and inclusion initiatives.