Sr Analyst, Business (ROPS)

About the position

Revenue Operations supports the DaVita Village through arranging dialysis placements, verifying coverage, generating and submitting claims and coordinating with payors. This position will lead analyses, solve complex problems, improve processes and understand the intricacies of the Revenue Cycle in order to affect the bottom line of the organization and take ROPS to World Class. As an Analyst within ROPS you will join a team of highly motivated individuals and will be a key player in enhancing business outcomes for various operational teams that impact DaVita's revenue cycle.

Responsibilities

• Perform complex analysis including analytical modeling
• Assess and quantify business impact of various efforts
• Develop automated reporting around key business drivers
• Utilize analytical tools such as SQL, Excel, Tableau, VBA, Python, Access, etc.
• Break down complex problems into digestible pieces; develop robust approach to solve
• Synthesize analytical findings to recommend, facilitate and drive strategic and/or process improvements within the revenue cycle
• Challenge status quo operations to identify transformative change
• Influence change and drive results through effective written and oral communication
• Interface and partner with leaders across multiple teams and/or external vendors and insurance companies
• Create and maintain project plans; prepare and lead project updates to key stakeholders
• Manage own resources and time in a way that aligns to priority & value of work

Requirements

• Bachelor's degree in related field of study (STEM, Mathematics, Statistics, Economics, Business)
• 6 to 8 years' experience OR applicable work experience; Master's degree preferred
• Strong Excel and PowerPoint skills required; experience using other analytical tools such as SQL, Tableau, VBA, Python, Access, etc. preferred
• Strong quantitative & problem solving skills including analytical modeling and insight generation
• Ability to communicate complex ideas in a simple, easily digestible manner to a range of audiences including senior leaders
• Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun

Nice-to-haves

• Experience in healthcare and/or revenue cycle preferred

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.