Sr. Applications Engineer

About the position

Avantor is looking for a dedicated and experienced Sr. Applications Engineer to optimize our NuSil team, delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of our Carpinteria, CA office. You will have the opportunity to support the growth ambitions of a Biomaterials business. If you have experience in silicone materials and are passionate about solving complex challenges and driving innovation - let's talk! The NuSil team is part of our Biomaterials unit, supporting the innovation and growth objectives of major laboratories across the globe by helping with the integration of new technology solutions into their lab processes and operations.

Responsibilities

• Work collaboratively with the NuSil Commercial team to support new business opportunities and transition them to new R&D product development projects
• Being the applications SME for new product development opportunities encompassing BM applications
• Work with customers to capture critical product attributes and with the commercial team to define strategy for effective sampling of prototype material meeting customer requirements
• Work hands-on in the lab to make new materials, perform advanced testing and drive projects forward
• Assist commercial team in transitioning new customer opportunities to new product development projects within the R&D department
• Support the new product development teams during opportunity progression and assist customer qualification activities, improving opportunity probability of success & ultimately driving NuSil growth
• Generate product profiles for newly launched products as needed
• Perform application relevant and/or advanced testing to support new customer applications, process development and/or troubleshoot customer issues
• Travel to customers to support where applicable
• Provide on-site quality/trouble shooting technical support to quality engineers
• Technical content creation for customer support/visits, trade shows, marketing campaigns, etc.
• Interface with NuSil Product Technology, Analytical Technology, Quality Assurance, Regulatory Affairs and Operations to ensure commercialization objectives are clearly understood and cross-functional / departmental coordination is effective
• Acquire and maintain working knowledge of commercial account management and transaction processes including the use of Salesforce as an essential tool
• Foster a safe work environment and comply with all Standard Operating Procedures and ethical conduct requirements

Requirements

• B.S. in Chemistry, Engineering, Materials Science or related field
• 6+ years of silicone industry experience
• 2+ years of direct technical customer support / service experience
• Experience with fabrication and test methods employed in silicone component manufacture
• Ability to work in a highly matrixed environment
• Ability to travel 25% of the time

Nice-to-haves

• Advanced degree in Chemistry, Engineering, Materials Science or related field
• Direct experience with the design, development, manufacture, testing and regulatory requirements associated with silicone product implementation & qualification

Benefits

• Diverse, equitable and inclusive culture
• Learning experiences to support career growth and success