About the position
Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world's leading organizations to strengthen their cyber resiliency and reduce risk. Illuminate the future with Illumio and join a team that's passionate about developing cutting-edge security solutions that protect the world's most critical assets. Our Marketing team illuminates and evolves the global brand, driving revenue and empowering future success for our Sales team. As a leader in Zero Trust Segmentation, we are dedicated to helping organizations prevent cyberattacks and mitigate the impact of ransomware. Renowned for our innovative solutions and collaborative spirit, we foster an inclusive environment within Marketing and across the company. Join one of the industry's most creative and dynamic teams, where you'll discover opportunities to excel, be empowered to set ambitious goals and define your path to success!
Responsibilities
- Develop and execute a community engagement strategy that aligns with Illumio's mission and business objectives.
- Build and nurture an active community across social media, forums, and other digital platforms to strengthen brand trust and thought leadership.
- Engage with customers, partners, and security professionals to amplify their voices, share insights, and create valuable connections.
- Create compelling content (blog posts, videos, discussions, webinars, case studies) that educates and empowers community members.
- Monitor and analyze community feedback, sentiment, and engagement trends to enhance the customer experience.
- Collaborate cross-functionally with Marketing, Product, Customer Success, and Sales teams to align community efforts with company initiatives.
- Host and facilitate events, webinars, and meetups that bring our cybersecurity community together for learning and collaboration.
- Champion our customers and partners, identifying advocates and amplifying their success stories through our platforms.
- Ensure a secure, inclusive, and respectful online environment that upholds Illumio's core values of trust and integrity.
Requirements
- 5-7 years of experience in community management, social media, or marketing, preferably in cybersecurity or B2B tech.
- Experience with community engagement tools, social listening, and analytics platforms.
- Knowledge of Zero Trust security principles and cybersecurity.
- Strong understanding of content marketing, SEO, and digital storytelling.
- Experience hosting and managing virtual events, webinars, and user groups.
- Passionate about cybersecurity, technology, and community building.
- A skilled communicator with excellent writing and interpersonal skills, able to foster genuine connections with diverse audiences.
- A creative thinker who can develop innovative ways to engage and grow a community.
- Data-driven, leveraging insights to refine strategies and optimize engagement.
- Experienced in social media management, content creation, and online community platforms.
- A team player who thrives in a collaborative, fast-paced environment while taking ownership of initiatives.
Benefits
- Medical, Dental, Vision Coverage
- Health and Dependent Savings Accounts
- Life and Disability Programs
- Paid Parental Leave
- Voluntary Benefit Programs
- Company Sponsored Wellness Program
- Wellness Reimbursement Program
- Retirement Savings
- Equity Opportunities
- Paid time off and Paid Holidays
- Employee Incentive Program
