CrossCountry Mortgageposted about 1 month ago
$23 - $24/Yr
Full-time • Mid Level
Cleveland, OH
Credit Intermediation and Related Activities

About the position

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Responsibilities

  • Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, title commitment, and payoff information.
  • Verify vendor orders are completed and returned, and invoices are received and documented.
  • Perform a thorough review and analysis of borrower's credit, income and assets as required by loan program before submitting the file to underwriting.
  • Obtain a complete loan package before submitting to underwriting.
  • Verify all required documentation in the file is complete and accurate and identifies any potential issues that may arise before submitting to underwriting.
  • Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review.
  • Transfer a completely documented file to the underwriter to be approved or denied.
  • Directly communicate with customers to obtain missing documentation required for the loan.
  • Consistently manage a pipeline of 40 active loans and fund a minimum of 27 units per month.
  • Manage pipeline within allotted turn times, prioritizing loans based on the department's Service Level Agreements (SLAs) and estimated close dates.
  • Participate in branch pipeline calls, as necessary.
  • Complete all training classes assigned by CrossCountry Mortgage, LLC before the due date.
  • Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations).
  • Prepare proper disclosures and re-disclosures as required by regulations.
  • Complete required loan submission, re-submission, and closing checklists.
  • Document all communication related to the loan application in the LOS system's conversation log.
  • Assist in coverage of co-worker's pipelines when needed.
  • Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other team members.
  • Modify work schedule and occasionally work overtime as needed to fulfill responsibilities based on business needs.
  • Perform other duties as required.

Requirements

  • High School Diploma or equivalent.
  • 3-5 years' residential mortgage processing experience.
  • Knowledge of RESPA guidelines, all mortgage and consumer lending regulations, Regulation Z and Regulation B requirements, and loan documents.
  • Previous experience with Encompass.
  • Excellent math and analytical skills.
  • Excellent communication skills.
  • Skilled at prioritizing to meet deadlines.
  • Proficient knowledge of DU, LP, Microsoft Outlook, and Windows.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • Short-term disability
  • Employee assistance program
  • Wellness program

Job Keywords

Hard Skills
  • Encompass
  • Loan Documentation
  • Microsoft Windows
  • Regulation D
  • Retail Mortgage
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