Sr. Data Center Engineer

$101,296 - $161,512/Yr

TIAA - Broomfield, CO

Full-time - Mid Level

Broomfield, CO

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Non-Employee Contingent Worker Role at TIAA involves providing essential IT infrastructure support and project-related duties for the company's family of companies. This position is responsible for managing the installation, configuration, and maintenance of IT systems, ensuring optimal performance and security. The role requires a high standard of quality and accountability, with a focus on achieving excellent results. The engagement is anticipated to last for 12 months, with the possibility of extension based on business needs.

Responsibilities

• Leads analysis during normal IT Infrastructure operation, including networks, firewalls, servers, operating systems, applications, and devices.
• Oversees acquisition, installation, and upgrades of computer components and software, planning for service outages and other issues.
• Approves automation of routine tasks using scripting and writing basic computer programs for complex systems software configuration.
• Reviews domain solutions and executes changes according to the implementation plan.
• Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans.
• Publishes metrics to qualify and quantify configuration success, ensuring compliance with standards.
• Approves documentation related to domain configuration, routing, processes, and service records.
• Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
• Coaches, mentors, and delegates work to lower-level professionals.

Requirements

• 5+ years of experience in IT infrastructure management and support.
• Strong knowledge of IT infrastructure hardware, including design, use, repair, and maintenance.
• Experience in providing IT technical customer support.
• Good collaboration skills with proven experience engaging with peers and stakeholders.
• Solid written and oral communication skills.
• Ability to use DCIM and CAD software for data center capacity planning.

Nice-to-haves

• Bachelor's degree in a related field.

Benefits

• Competitive hourly pay range of $48.70/hr. - $77.65/hr.
• Potential for contract extension based on business needs.