COMPANY: Thermo Fisher Scientific Inc. LOCATION: 168 Third Ave, Waltham, MA 02451 TITLE: Sr. Database Administrator HOURS: Monday to Friday, 8:00 am to 5:00 pm DUTIES: Work with developers and domain experts to establish a technical vision and evaluate trade-offs between usability and performance. Utilize advanced troubleshooting techniques to deliver unique and tailored solutions to meet our customers' specific needs. Act as a key point of contact between the business functions and IT. Work with users across all organizational levels to analyze and convert business requirements into database specifications. Critically assess information from various sources, resolve conflicts, and differentiate between user requests and actual needs. Translate high-level information into detailed requirements and summarize detailed information effectively. Communicate and collaborate with users to analyze their information needs and functional requirements. Act as a liaison between business, technology, and support teams to ensure clear and efficient communication. Participate in the Service Desk function to address and resolve user-related support calls. Develop and implement test plans, and provide communication and training to end users for new functionalities. Create new reports and dashboards to capture metrics for operational and business users. Work directly with Amazon Web Services architects to replicate and resolve customer issues.
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