Sr DevOps Engineer

Spectrum • Wheat Ridge, CO

439d • $88,200 - $156,600 • Remote

About The Position

The APS SCP Operations team is responsible for managing non-video Customer Premise Equipment (CPE) in the Charter production network, focusing on routers and related devices. The role involves troubleshooting, validating device behavior, and collaborating with vendors and internal partners to resolve issues. Engineers will work with AWS infrastructure and participate in the full life-cycle of CPE development and deployment.

Requirements

• Bachelor's Degree or technical field or related work experience
• Minimum of five (5) years with router, networking or CPE experience
• Minimum of five (5) years working with dynamic scripting languages
• Minimum of five (5) years Linux experience
• Minimum of three (3) years working with deployment software (Chef, Puppet, Ansible)
• Cloud infrastructure experience
• Experience with software source control tools such as Perforce or GitHub
• Ability to write clear technical documentation for use by developers and testers
• Ability to work under limited direction and handle multiple assignments simultaneously
• Demonstrated verbal and written communication skills

Nice To Haves

• Solid understanding of common network protocols such as DHCP, DNS, SNMP, and TFTP
• Solid understanding of troubleshooting tools (i.e tcpdump, netstat, iostat, traceroute, snoop)
• Solid understanding of LAN vs WAN topology
• Direct familiarity with IPv6 and related protocols such as MAPT, NDP, DHCPv6, ICMPv6, and SLAAC
• Experience with management and configuration of CPE devices using CPE Wan Management Protocol (CWMP) (TR-069, TR-104, TR-181)
• Ability to troubleshoot CPE and related network problems
• Working knowledge of the Splunk Data Platform and the ability to create queries to gather and leverage relevant data to troubleshoot customer issues

Responsibilities

• Validate new router functionality and performance prior to customer launch
• Leverage database platforms such as SQL, MySQL, or MariaDB to gather, review, and leverage data to complete tasks and troubleshoot customer issues
• Maintain, support, and troubleshoot Linux-based devices and platforms
• Maintain, support, and troubleshoot Open Sync Cloud (OSC) in AWS
• Lead troubleshooting efforts to restore functionality in the event of an outage
• Provide 'on call' support to resolve SCP Operations issues during and after normal business hours
• Develop and maintain AWS infrastructure including Kubernetes, Yugabyte, Docker containers, Kafka, and more
• Work with monitoring and alerting for all applications within Plume infrastructure using tools such as Icinga, Splunk, Grafana, and DocumentDB
• Review new development tools, application frameworks, and validation platforms for functionality and effectiveness
• Work with developers and infrastructure teams to install or upgrade third-party software
• Monitor system performance and reliability as well as daily data processing
• Mentor less experienced engineers
• Participate in project-related stand-up meetings
• Review and provide feedback for all external-facing user documentation, including online help
• Provide documentation support as necessary

Benefits

• Comprehensive pay and benefits package
• Incentive-based compensation such as bonuses

What This Job Offers

• Job Type: Full-time
• Industry: Telecommunications
• Education Level: Bachelor's degree