Sr. Director, Cross Border Sales Enablement, Planning and Performance

About the position

We are seeking a strategic and visionary leader to assume the role of Sr. Director, Cross Border Sales Enablement, Planning and Performance. This role is pivotal in driving the understanding and growth of our cross-border business through the 200 countries Visa operates in. The successful candidate will deliver a comprehensive and innovative approach that enhances our ability to win cross border deals and optimize existing XB clients to ensure market share growth. By leveraging existing sales disciplines, processes and tools coupling it with market insights, customer research, and competitive intelligence, this leader will develop and implement strategies across our clusters and regions to ensure Visa is synonymous with Cross Border in the eyes of our clients, their customers and our partners. This role will interact extensively with market and market support center teams to ensure alignment with the company’s overall goals, driving near-term commercial impact and fostering long-term sustainable growth.

Responsibilities

• Define, deploy, measure and enhance our ability to win, grow and retain cross border rich deals.
• Implement a plan for how cross border deals are identified, tagged, worked on and ultimately won across our 200 countries.
• Increase win rates and velocity through sales cycles and enhance winning pitches, incentives and constructs for XB rich deals globally.
• Develop and deploy a multipronged approach to upskill generalist and specialist sales teams to best position Visa’s XB capabilities.
• Optimize XB portfolios and treatments of poor performing portfolios in partnership with VCA, Product and Marketing Services.
• Align and prioritize XB requests to the global XB data science team and ensure awareness and adoption of XB data tools and insights.
• Support changes to market scorecards and roll out metrics to operationalize XB lead and lag indicators.
• Work across the XB Commercialization and Corridor team to drive business priorities forward.
• Support internal reporting, business cases, and positioning for AOP, QBRs, XBLT agenda items, and Regional updates.
• Commission research internally or externally to support learnings and enhance offerings.

Requirements

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD.
• Proven experience in a senior strategic role within a global organization, focusing on change and transformational sales initiatives.
• Strong understanding of international markets, customer segmentation, and value proposition development.
• Excellent leadership and team management skills with a track record of building and developing high-performing teams.
• Exceptional analytical skills with the ability to interpret complex data and market trends.
• Strong communication and interpersonal skills to effectively collaborate with global teams and stakeholders.
• Innovative mindset with the ability to drive change and implement new strategies.
• Proficiency in project management and the ability to handle multiple priorities in a fast-paced environment.
• Experience in the financial services, e-commerce, or technology sectors.
• Demonstrated success in driving global growth initiatives.

Nice-to-haves

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience.
• Multilingual capabilities.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program