Sr. Director of Product Management Commerce Cloud Agentforce & Search

Salesforce • San Francisco, CA

276d • $230,700 - $384,100

About The Position

Salesforce is seeking a Sr. Director of Product Management for Commerce Cloud Agentforce & Search. This role is pivotal in shaping the future of e-Commerce through the integration of Generative AI and intelligent AI agents. The successful candidate will lead the product vision and roadmap for Agentforce and Search, focusing on creating intuitive and scalable commerce solutions that enhance user experiences. The position requires collaboration with engineering and AI/ML teams to implement advanced technologies like large language models and vector search, ensuring that product development aligns with customer needs and business goals.

Requirements

• 10+ years in product management, with at least 4 years in a leadership role.
• Experience owning product strategy and delivery for search, discovery, or AI-driven experiences.
• Strong understanding of LLMs, vector search, semantic embeddings, and AI product architecture.
• Background working on consumer or e-commerce products at scale.
• Demonstrated ability to collaborate with engineering, AI/ML, and cross-functional teams.
• Clear and compelling communicator with executive presence and storytelling ability.
• Track record of delivering and launching '0→1' products and scaling them successfully.

Nice To Haves

• E-commerce domain experience, especially in product discovery or merchandising.
• Design and UX orientation with an ability to envision modern experiences.
• Familiarity with agent-based frameworks, RAG pipelines, or chatbot interfaces.
• Previous work in high-growth, innovation-focused environments.
• Technical degree or MBA is a plus.

Responsibilities

• Lead the product vision and roadmap for Commerce Cloud's Agentforce and Search.
• Define user discovery processes through conversational and personalized flows.
• Shape the intelligent agent layer to assist shoppers throughout their journey.
• Collaborate with engineering and AI/ML teams to integrate advanced technologies.
• Drive discovery processes based on real customer needs and iterate quickly.
• Ensure product-market fit, customer adoption, and long-term platform success.
• Define key KPIs and guide prioritization for product execution.
• Engage with customers and partners to gather insights on emerging trends.
• Mentor and grow a team of product managers while fostering a strong product culture.

Benefits

• Competitive salary range based on location and experience.
• Incentive compensation and equity options.
• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible work arrangements and a collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries