Sr. Director of Software Engineering

About the position

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. We are looking for an experienced Senior Director of Software Engineering to lead and scale a high-performing engineering team, driving innovation, operational excellence, and delivering impactful software solutions powering the Charter Developer API platform (BryteIQ). You will play a pivotal role in setting the vision, fostering a culture of collaboration, and ensuring the delivery of products and systems that meet and exceed user and business expectations. This is a unique opportunity to lead and expand a dynamic team, addressing the challenges of scaling during the rapid growth of both API traffic and the customer base. As a senior leader, you will work cross-functionally with product, design, and business teams to ensure alignment and execute strategic initiatives. Your ability to lead with empathy, make data-driven decisions, and inspire technical excellence will be crucial to success in this role.

Responsibilities

• Leads mentors and grow high-performing and collaborative software development teams to produce exceptional results delivering innovative technical solutions.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Provides engineering support and direction for new or existing technologies and partners with other functions to deliver the roadmap on time with quality.
• Evaluates and consults with executive management regarding technical operations, roadmap definition, strategic planning, and new product development and deployment.
• Drives operational excellence by establishing best practices, metrics and key performance indicators and work with operations to achieve high availability.
• Partners with finance on budget planning and executes based on the approved budget plan.
• Contributes to the service continuity and disaster recovery plans for the services.

Requirements

• 9 years of management experience
• 12 years of engineering experience
• 5 years of project management experience
• Master's degree in engineering or related field, or equivalent experience
• Advanced Knowledge of HFC, Advanced Video, IP Networks, and Telephony
• Knowledge of all FCC compliance reports and other rules and regulations
• Comprehensive understanding of applicable local and state rules and regulations
• Comprehensive understanding of OSHA rules and regulations, both federal and state
• Comprehensive understanding of HVAC and power distribution systems
• Advanced knowledge of Analog Transmission Line Theory
• Advanced knowledge of Electronic theory
• Advanced knowledge of Fiber Optic theory
• Knowledge of National Electric Code and National Electric Safety Code
• Effective leadership skills
• Organizational Agility
• Strategic Agility
• Ability to read, write, speak and understand English.
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to use personal computer and software applications

Nice-to-haves

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Proven track record of leading engineering organizations to deliver large-scale, distributed systems, platforms, or consumer-facing applications.
• Experience with Agile/Scrum methodologies and SDLC best practices.
• Demonstrated ability to attract, hire, and retain top engineering talent.
• Excellent communication, collaboration, and interpersonal skills.
• Experience working in a large-scale tech organization, with demonstrated ability to navigate complexity and drive alignment across teams.
• Strong business acumen and the ability to balance technical excellence with business priorities.

Benefits

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life.