Sr Field Service Engineer - Lab Instrument Services

$95,000 - $115,000/Yr

CBRE - Tallahassee, FL

Full-time - Mid Level

Remote - Tallahassee, FL

Real Estate

About the position

The Sr Field Service Engineer - Lab Instrument Services position at CBRE focuses on providing technical maintenance services in critical client environments, primarily within the Greater Chicago region. This role is part of the Full Spectrum Lab Services team, which offers a comprehensive suite of services to clients in the life sciences industry, including pharmaceuticals, biotech, medical devices, and genomics. The engineer will be responsible for the maintenance and repair of specialized laboratory equipment, ensuring that all instruments are functioning correctly and efficiently. This includes a variety of tasks such as disassembling, examining, cleaning, calibrating, and repairing equipment, as well as operating test equipment like multimeters and oscilloscopes. In this role, the engineer will coordinate the removal of equipment that requires extensive repairs during scheduled maintenance periods and troubleshoot issues that arise during unscheduled work. They will be expected to document all maintenance activities, inspections, and repairs, and communicate effectively with both customer staff and external contractors regarding equipment calibration and repairs. The engineer will also be responsible for sourcing parts, estimating costs, and preparing requisitions, as well as tracking instrument reliability and making recommendations for alternate services or suppliers. The position requires a strong understanding of standard principles in the field, with the ability to apply this knowledge practically. The engineer will lead by example, modeling behaviors consistent with CBRE's RISE values, and will be expected to impact the quality of their own work positively. This role requires adherence to standardized procedures and practices to meet objectives and deadlines, as well as the ability to exchange straightforward information and check for understanding with team members and clients.

Responsibilities

• Take apart, examine, clean, fix, calibrate, check, and take care of special equipment, systems, and controls.
• Operate test equipment including multimeters, frequency generators, and oscilloscopes.
• Coordinate the removal of equipment requiring extensive repairs during scheduled maintenance periods.
• Troubleshoot, service or resolve problems while performing unscheduled work.
• Record and report abnormal functions or out-of-tolerance conditions of equipment, starting corrective action and documentation as needed.
• Review and document daily records of inspections, maintenance activity, repairs, and other work performed.
• Coordinate with external contractors on repairs covered by maintenance agreements.
• Communicate with customer staff and outside contractors about the calibration, repair, and operation of equipment.
• Locate part sources, estimate costs, and prepare requisitions.
• Track instrument and part reliability; make alternate service, supplier, and parts recommendations.
• Oversee the development of equipment, maintenance, and calibration procedures.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work and work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

Requirements

• 4 year degree in a related field; 2-3 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Must have appropriate license or certification where required by law.
• OEM or 3rd party repair experience.
• Major electronic or mechanical repair experience on a chromatography related system.
• Proficiency with instrumentation/technology such as Agilent/MassHunter/OpenLab, Sciex/MultiQuant, Shimadzu, Waters, Thermo.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products including Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.
• Intermediate math skills, including the ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Benefits

• Overtime pay
• Medical and dental benefits
• Paid time off (PTO)
• 401K
• Comprehensive training for professional growth