Sr. IT Business Relationship Manager

Full-time - Mid Level

Onsite - Dallas, TX

Miscellaneous Manufacturing

About the position

As an IT Business Relationship Management, you will be partnering with Core Diagnostics Global Commercial Excellence organization to fulfill their application portfolio strategic objectives and needs. This role ensures the full application portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects, and applications for our Global Commercial Excellence Organization. The BRM works directly with business clients to understand business processes and translate needs into IT opportunities to harmonize and standardize business processes where applicable. The BRM works in collaboration with IT delivery teams and business partners to align and integrate with the overall business strategy.

Responsibilities

• Excellent understanding of the commercial business processes, strategy, and global perspective.
• Influences and partners with business to understand business strategy.
• Interacts on a regular basis with business leadership to ensure needs are understood and IT updates are communicated on a consistent basis.
• Ability to turn business needs into user and functional requirements.
• Collaborate with Corporate IT and external vendors in the delivery of IT solutions per budget, timeline and service levels.
• Reviews IT Statements of Work to ensure they clearly articulate the business need and elevate concern if estimates don't align with the work effort required to deliver the solution.
• Supports cross divisional business initiatives and explores IT synergies and efficiencies.
• Champions change and innovation.
• Stimulates creativity and innovation in others.
• Open to new ideas.
• Manages IT budgets, project capital/RCE expenditures and ROI.
• Continually looks for opportunities for cost reductions and cost avoidance.
• Responsible for all aspects of people leadership and capacity planning.
• Establishes staffing/resource plans determining appropriate mix of sourcing opportunities.
• Responsible for overall organizational effectiveness and vendor management.
• Manage issues, risks and decision making within effective time-frame and outcome.
• Establishes and maintains productive relationships across all levels within the Abbott IT organization and external suppliers.
• Responsible for compliance with applicable Corporate and Divisional policies and procedures.

Requirements

• Bachelor's degree in computer science, Business Administration or another discipline relevant to the Healthcare industry.
• 10-12 years of IT experience in large or midsized multinational Pharmaceutical, or Health Care organization.
• Experience leading teams - both with direct and indirect responsibility.
• Strong communication skills both verbal and written.
• Proven leadership skills, self-directed with strong work ethic.
• Strong organizational skills and proven ability to multi-task across multiple programs successfully.
• Experience in setting IT strategy and business IT alignment.
• Successfully managed project portfolio with projects ranging from $1M-$10MM and / or operating budgets of $7MM to $12MM.
• Proven experience and understanding of the complete software life cycle including privacy and security aspects.
• Experience with vendor management.
• Ability to collaborate with business leads, understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers.
• Work effectively with all levels of management up to and including Division Directors and VPs.

Nice-to-haves

• Technology application knowledge of the following disciplines is a plus (Salesforce Lightning Sales Cloud, ModelN, Conga - CPQ / CLM, Performio, or Power BI).

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.