Sr Manager, Community Finance-Underwriting, Portfolio & Loan Management

Full-time - Senior

Richmond, VA

Credit Intermediation and Related Activities

About the position

Capital One, a Fortune 500 company and one of the nations top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. The Underwriting, Portfolio & Loan Management (UWPLM) team is an integral part of Community Finance that is responsible for evaluating, managing and administering community lending and investments, primarily through proprietary and multi-investor Low Income Housing Tax Credits (LIHTC) funds. The team partners with internal and external stakeholders to underwrite new affordable housing transactions, manage and administer the portfolio of debt and equity exposure, and ensure a scalable and well-managed business. The team endeavors to create an environment that supports efficient and impactful risk management in support of our mission to build inclusive, thriving resident-centered communities that catalyze opportunity and promote well-being.

Responsibilities

• Lead across the organization to effectively manage risk, support new business initiatives and continuously well-managed processes
• Help craft a shared vision for the future, leveraging your expertise, leadership, and influence to provide clarity in complex situations, inspire breakthrough innovation and drive results
• Adopt an enterprise mindset in strategy development and implementation, considering both the internal and external landscape
• Proactively embrace and lead through change, with candor and optimism
• Evolve to meet new and emerging opportunities and challenges, including enabling a try/test/learn team culture
• Innovate and find efficiencies in the application of data and technology to support business opportunities
• Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc
• Foster an inclusive positive team environment of trust, collaboration, and effective challenge
• Develop, coach, and inspire associates to reach their goals, including providing timely, specific, actionable feedback, and facilitating relevant growth opportunities
• Appreciate, reward, and elevate great performance, in accordance with Capital One's values: Excellence and Do The Right Thing
• Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive environment, economic trends and policies
• Partner with business and credit risk management to foster an environment of open dialogue around risk tolerance and credit appetite
• Promote appropriate application of all bank and line of business policies and procedures; support and drive adherence to regulatory compliance requirements
• Enable and maintain a well-managed environment while always looking to drive simple, scalable impact and durable results
• Encourage an atmosphere of urgency toward meeting customer's needs and providing excellent customer service
• Lead the credit and investment review and approval process throughout the deal lifecycle with an enterprise mindset collaborating broadly with internal and external partners to ensure a well managed environment and the highest level of impact and service
• Independently identify and assess the risk profile of debt and equity investments and propose grounded solutions to ensure risk is mitigated and client objectives are met within appropriate credit, investment and regulatory guidelines
• Manage relationships with key market/industry influencers and clients; develop and maintain the company's relationships with customers, syndicator partners and influencers to expand business and impact
• Enable and maintain operational excellence; Coordinate the collection of data through deal life cycle for feedback loop to key stakeholders
• Oversee periodic reporting requirements
• Understand, and employ all lending, investing and regulatory/compliance controls, policies, and procedures of the bank and the department

Requirements

• Bachelor's degree or military experience
• At least 7 years of experience in business development, underwriting, asset management or any combination of the three in the field of affordable housing or commercial real estate

Nice-to-haves

• Master of Business Administration (MBA), Master's degree in Finance, Real Estate or other related discipline
• Strong analytical and problem-solving skills, attention to detail and accuracy
• Extensive credit, financial analysis and financial modeling experience
• At least 5 years of experience in LIHTC investment, syndication or asset management

Benefits

• Comprehensive health benefits
• Financial benefits
• Other benefits that support total well-being