Sr. Manager, Global Finance Operations - Record to Report (R2R)

About the position

The Global Finance Operations Record-to-Report Senior Manager oversees the Record-to-Report functions, which include general ledger accounting, monthly close processes, asset accounting, account reconciliations, and various other tasks performed by both onshore and offshore teams. This role ensures that the BPO (Business Process Outsourcing) provider meets service level agreements (SLAs), delivers excellent customer service to business units as the primary point of contact, and drives efficiency through a shared service model. The Senior Manager will manage monthly accounting activities to ensure compliance with generally accepted accounting principles (GAAP), Sarbanes-Oxley (SOX) requirements, and corporate policies. Additionally, this role plays a critical part in implementing process improvements, integrating new systems and businesses, and supporting global transformation.

Responsibilities

• Closely manage the day-to-day accounting operations performed by both on & offshore teams; provide analytics to key business stakeholders for decision making.
• Execute month-end accounting close, review quarterly corporate submissions and reporting; provide support on both statutory and US financial audits and requests from participations and internal operational audits.
• Ensure timeliness and accuracy of the overall monthly close activities, including account reconciliations as performed by the offshore teams; perform review and ad hoc analysis; identify areas to improve, streamline, and transform based on KPI.
• Provide excellent customer service to business stakeholders, including addressing and resolving queries escalated by both on & offshore teams in a timely manner.
• Serve as a business partner by maintaining in-depth knowledge of the industry and accounting policies & principles.
• Review monthly metrics with BPO and business stakeholders to improve processes and resolve issues.
• Work alongside R2R Global Process Owner and R2R peers across other locations to drive forward transformation initiatives.
• Manage the transition of new processes from business units into Global Finance Operations via robust governance and documented standard operating procedures.
• Develop operational plans, monitor progress and outcomes against plans, and adjust priorities and resources accordingly.
• Collaborate within and across organization on key company-wide initiatives and to support the Finance transformation roadmap (people, process, technology).
• Research US GAAP as it relates to significant matters and provide accounting guidance to ensure compliance with US GAAP.
• Manage all applicable SOX documentation compliance and provide audit support to both internal and external auditors.
• Identify areas of control risk. Ensure that an adequate and effective system of internal controls is maintained for reporting and analysis.
• Successfully identify strategic opportunities and recommend optimization for the department.
• Promote One Team culture across Global R2R (with on/offshore team members) and other GFO Towers (P2P, O2C).
• Other duties and special projects as needed.

Requirements

• Bachelor’s or advanced degree in accounting.
• CPA or MBA preferred.
• 8+ years’ experience in public or private accounting with experience directly related to key responsibilities preferred.
• 2+ years’ prior management experience required.
• Solid work experience in general ledger accounting, month-end close functions, including account reconciliations, trial balance reviews, analysis, KPI & metrics, and intercompany settlements.
• Prior experience in an outsourced or global shared services environment.
• Experience in implementing global processes and systems.
• Experience in driving process improvement within a Finance organization.
• Successful track record of development/delivery of complex solutions.
• Experience with S4/HANA, SAP ECC FI, or other large ERP systems and subsystems.
• Proficiency in a variety of systems, including MS Office suite of tools (Word, PowerPoint, Power BI, and high-level Excel spreadsheets such as familiarity with macros, pivot tables, lookup, and IF functions).
• Exhibits a high level of resourcefulness and project management skills.
• International experience required (understanding of currencies, FX, intercompany settlement).
• Entertainment industry preferred.

Nice-to-haves

• Ability to communicate effectively and tactfully in a multicultural environment with persons at all levels of the organization across all communication channels.
• Demonstrated customer service orientation and proficiency in working with multiple Finance and Accounting customer groups across a large global organization.
• Able to quickly build rapport and establish credibility with stakeholders.
• Excellent time management skills to perform in a fast-paced, high-pressure, high-volume environment and work well under tight deadlines.
• Autonomously and resourcefully delivers high-quality, high-impact work end-to-end.
• A collaborative, team player, flexible, and able to adjust to changing priorities quickly; demonstrates a high level of influence and teamwork skills.
• Supports an environment of intellectual curiosity and a culture of innovation.
• Must have a broad knowledge of US GAAP, with strong technical accounting, process, and controls background.
• Solid analytical and problem-solving skills, attention to detail a must.
• Experience in delivering system/process improvements and implementing projects within a finance organization.
• Flexibility to work overtime to support Global R2R agenda; travel as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• Variety of other discounts and perks