Sr. Manager Sales Operations

About the position

The Sr. Manager Sales Operations will be responsible for developing and maintaining all incentive-based compensation systems/tools, optimizing work processes and providing insights and recommendations for sales teams. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations.

Responsibilities

• Develop, improve and maintain operational management systems, processes and best practices
• Ensure current tools and processes are designed to generate sales effectiveness, remove roadblocks, and drive efficiencies in the field
• Enable two-way communication to stakeholders by leveraging and utilizing industry best practices, data, and insights
• Collaborate with cross-functional partners to support quotas and accrual runs
• Collaborate with sales leadership and internal stakeholders to define skill gaps, desired outcomes, and success criteria
• Develop financial models and evaluate ROI on key programs/initiatives while maintaining an unbiased view to help drive adoption and utilization of Align Products and Services
• Research and determine business needs on current systems and products related to compensation
• Act as the primary contact between scrum teams, product development departments and stakeholders to ensure the products meet specific objectives for relevant systems
• Provide insights on incentive trends, behavior and state of the business including recommendations for change
• Ensure system readiness for all incentive related tasks