Sr Mgr, Scrum Master

About the position

The Clinical Aetna Enterprise Delivery team is seeking an innovative thought partner who has a strong analytic and program management skill set to serve as a key contributor on critical technical programs. This role will require an out-of-the-box problem solver who is intellectually curious with a demonstrated interest in learning, self-motivated, results-oriented, and high-energy who can easily function in a high demand, performance driven environment. This position will be responsible to independently drive planning and day to day management across the full project lifecycle on complex IT initiatives and programs, working closely with project teams to achieve expected results. Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.

Responsibilities

• Counsels scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
• Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress.
• Designs and develops industry-leading process evaluation tools to assess the application of scrum principles in team processes.
• Develops actionable insights from analytics and reports on team productivity, velocity, and quality.
• Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements.
• Handles various responsibilities to facilitate the scrum process and support the scrum team.
• Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
• Instructs team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

Requirements

• 7-10 years of work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence

Nice-to-haves

• Certified ScrumMaster (CSM) preferred
• Project Management Certification
• Program Management experience in Healthcare industry
• Advanced understanding of software development
• Scrum Master experience with teams working on complex large-scale applications
• Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
• Understanding of resource allocations, forecasting, and budgeting

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.