Sr. Product Manager - Digital Payments & Money Movement - Remote

About the position

At Zions Bancorporation, we're committed to helping consumers and small businesses manage and move money with ease. As a leading financial institution, we offer innovative digital payment solutions designed to make financial transactions seamless, secure, and efficient. We're seeking a Senior Product Manager to help us build and deliver next-generation money movement products that compete with industry-leading fintech companies like Venmo, Cash App, Square, and PayPal. In this role, you'll join a team of product managers focused on the management and execution of our digital payments and money movement products. Utilizing Agile delivery methods and user-centered design principles, you'll create easy-to-use, relevant solutions for consumers and small businesses, ensuring the products continuously meet customer needs. This role is ideal for a product manager with expertise in money movement products such as mobile remote check deposits, Bill Pay, Zelle, Autobooks, QuickBooks, Transfers, Real-Time Payments, and other emerging payment technologies.

Responsibilities

• Contribute and execute on a compelling product strategy for digital payment solutions that drive adoption, engagement, and growth.
• Work alongside the existing product team to define and champion roadmaps for key payment products including mobile remote check deposit, Bill Pay, Zelle, QuickBooks, Autobooks, and Real-Time Payments, ensuring alignment with business objectives and customer needs.
• Collaborate with UX teams to create intuitive, frictionless, and customer-first money movement experiences.
• Translate customer needs and pain points into actionable product features that align with both business goals and user expectations.
• Ensure all payment products are designed to be accessible, simple, usable, and are optimized for a wide range of users including small businesses and individual consumers.
• Manage the end-to-end product lifecycle using Agile methods, ensuring timely delivery and continuous improvement.
• Work closely with cross-functional teams (engineering, design, marketing, legal, compliance, sales, etc.) to execute seamless product delivery and go-to-market success.
• Prioritize product features based on customer value and business goals.
• Optimize the adoption and utilization of existing payment products by analyzing customer behavior and identifying opportunities for enhancement.
• Collaborate with marketing, sales, and customer support teams to drive customer education, engagement, and growth in payment product usage.
• Measure and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions to improve products and user experiences.
• Monitor and analyze competitor offerings (including fintech companies like Venmo, PayPal, Cash App, Square) to ensure our payment products remain competitive and differentiated in the marketplace.
• Provide insights on how emerging payment trends, technologies, and regulations impact our product roadmap and innovation strategy.

Requirements

• 6+ years of experience in product management, with a focus on digital payments, money movement, or fintech products.
• Expertise in a wide range of payment types, such as mobile remote check deposit, Bill Pay, Zelle, QuickBooks, Autobooks, Real-Time Payments, Transfers, etc.
• Strong understanding of the digital payment ecosystem, including key players, trends, and technologies, with an ability to differentiate our offerings in a competitive landscape.
• Proven track record of successfully driving the adoption of digital products.
• Experience working with user-centered design principles and collaborating closely with UX teams to deliver exceptional user experiences.
• Strong analytical and problem-solving skills, with the ability to interpret data, make data-driven decisions, and optimize product performance based on customer feedback and product usage.
• Excellent communication and leadership skills, with experience collaborating across teams and influencing stakeholders.
• Ability to thrive in a collaborative, cross-functional team environment and build strong relationships with technical and non-technical stakeholders alike.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, 20 days of Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products
• Employees may, at the company's discretion, be eligible to receive a cash bonus award