Sr. Project Manager, Technical Assistance & Performance

About the position

Under minimal supervision, the Sr. Project Manager, Technical Assistance & Performance will be responsible for driving the day-to-day progress and success of technical assistance projects within the Technical Assistance & Performance Division in the Office of County Administration (OCA). Individuals in this role will also be responsible for managing processes' development, implementation, and refinement, as well as communicating with key stakeholders. The Sr. Project Manager, Technical Assistance & Performance is expected to demonstrate outstanding communication skills, both written and verbal, possess expertise in change and project management, and exhibit the capability to effectively lead and inspire a team, ensuring a smooth and efficient workflow.

Responsibilities

• Manages the development, implementation, and refinement of multi-week or monthly processes including project kickoff, assessment, brainstorming, work plan development, testing, implementation, reassessment, improvement, and sustainment.
• Ensures timely and effective execution of the project work plans, including oversight of other team members' work and deliverables from partner division and department staff.
• Regularly communicates with the TAP Director, other TAP team members, partner department and division leadership, Commissioners Court staff, and the OCA Executive Team on project progress.
• Identifies and acts on opportunities to leverage the expertise and resources of other supporting departments to enhance project impact.
• Provides support to the development and implementation of a Resource Bank for all County employees to access information about available resources.
• Collaborates and facilitates meetings alongside TAP team members to support the preparation of Department Progress Meetings with the Goal Area Committees.

Requirements

• Bachelor's degree in a directly related field from an accredited college or university and four (4) years of experience, including two (2) years of experience managing a team.
• OR Associates degree in a directly related field from an accredited college or university and six (6) years of experience, including two (2) years of experience managing a team.
• OR High School Diploma or G.E.D. equivalent from an accredited educational institution and eight (8) years of experience, including two (2) years of experience managing a team.
• Advanced knowledge of public policy, Texas county government operations, laws, statutes, functions, programs, and best practices for county operations.
• Knowledge of change management, project management, and team-building principles.
• Strong customer/client service mindset focused on listening to and understanding project partners' challenges.
• Highly skilled in oral and written communication, with excellent ability to review and edit memos, policy documents, process flows, reports, and other documents.
• Skill in the use of Microsoft Office and project management applications.
• Ability to execute tasks in an effective and timely manner and prioritize assignments to meet directives.
• Ability to establish positive relationships and maintain the highest standard of professional and personal ethics.

Nice-to-haves

• Ability to drive organizational culture and build/manage high-performing teams.
• Ability to provide counsel to, interface with, and obtain feedback from a diverse range of stakeholders.
• Ability to manage projects flexibly based on changing context, needs, information, and priorities.
• Ability to work amidst ambiguity with a high level of emotional intelligence, curiosity, integrity, ethics, and transparency.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan
• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)