QSC AG - Costa Mesa, CA
posted 11 days ago
The Reliability Engineer will gather lessons learned from multiple sources, including field/service issues, manufacturing issues, and design issues. They will facilitate Design Failure Mode Effects Analysis (DFMEA) with the technical team to mitigate risk in design, create reliability predictions from component BOM using reliability prediction software, and present findings to the technical team. Additionally, they will work cross-functionally with Test Engineering to create demonstrated life tests of new products. With extensive practical application experience in quality systems, design for reliability, product quality, problem-solving, product development processes, data analysis, and reporting, the Reliability Engineer will ensure high-quality products and customer satisfaction. They will also be responsible for tracking and measuring field product quality and reliability levels, identifying issues, and driving improvement by leading effective corrective actions. The Reliability Engineer will interface with our Technical Support Group, customers, engineering, manufacturing, and QA to collect information related to product failures and communicate the status of issue resolution to stakeholders within QSC. This position will focus on the Q-SYS cloud management audio, video, and network products.