Sr Site Reliability Engineer, Cloud

About the position

Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. You will gain experience building a production quality, high performance server-and-client SaaS application that handles uniquely high volumes of data. We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, as well as a high level of independence and autonomy. This is a remote role. However, due to the location of the teams we are hiring for, working hours in US time zones is a requirement for this position.

Responsibilities

• Help build and maintain our Synthetics and Cloud product lines.
• Ensure our real-time, scalable infrastructure is set up for growth and working efficiently.
• Work on tools and processes to better monitor our platform as well as ensuring its stability through our rapid growth.
• Deep-dive into diverse topics, from firewalls and IP routing, to database replication strategies or automating build processes.
• Collaborate with engineering and infrastructure teams on finding solutions from an operational perspective.
• Assist with expanding our cloud deployments across the major cloud providers.
• Contribute code, code reviews and tools or patches to all kinds of existing code.
• Write design documents or collaborate on colleagues’ docs to introduce new features or changes into our infrastructure.
• Provide valuable feedback on team goals, projects, and processes.

Requirements

• 5+ years of experience in cloud-based Systems Administration, IT and/or SRE related projects.
• Strong experience with public cloud, container and orchestration technologies including AWS, GCP, Azure, Kubernetes, and Docker.
• Solid programming and automation skills (Bash, Python, Go) including experience working with configuration management (infrastructure as code) platforms such as Terraform, Ansible, and Puppet.
• Experience working with *nix system command line (e.g. ssh, grep, awk).
• Detailed understanding of major internet protocols (TCP/IP, DNS, HTTP, TLS).
• Networking administration experience: concepts such as routing, firewalls (iptables), peering sound familiar.
• A passion for documenting code, processes, and infrastructure in runbooks and wikis.
• Worked with metrics monitoring solutions such as grafana, prometheus, telegraf, and OpenTelemetry.
• Experience creating and managing tickets with third party vendors and owning cloud vendor partner relationships.

Nice-to-haves

• Familiarity with Kubernetes orchestration and automation tools such as Helm, Kustomize, ArgoCD, and Flux.
• Experience optimizing CI/CD pipelines such as GitHub Actions, Earthly and Jenkins.
• Exposure to PagerDuty Integrations.
• Knowledge of SRE, DevOps and GitOps practices and principles.

Benefits

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents.
• An annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family.
• Paid family & medical leave.
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays.
• 401(k) retirement account.
• Home office reimbursement.
• Stock options.