About the position
The Global Customer Operation Team is responsible for building products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. We help our customers in their journey to the public cloud by ensuring they have the best-in-class protection. The public cloud market has been growing at a very rapid rate for the last few years. As more and more enterprises leverage the public cloud, there is an insatiable demand for securing workloads in the public cloud.
Responsibilities
- Work with development teams to ensure that applications have scalability and reliability built-in from day one.
- Design and enhance software architecture to improve scalability, service reliability, cost, and performance.
- Deploy automation for provisioning and operating infrastructure at large scale.
- Partner with teams to improve CI/CD processes and technology.
- Drive the adoption of observability practices and a data-driven mindset.
- Participate in the occasional on-call rotation supporting the infrastructure owned by the SRE team.
Requirements
- BE/B.tech Engineering or relevant technical degree or equivalent military experience required.
- 4+ years of total experience with Unix/Linux experience (shell/tools/kernel/networking/storage).
- 2+ years of working with microservice architectures running on Kubernetes and containers.
- Strong sense of architecture and design for fault tolerance, scale-out approaches, and stability.
- Demonstrated experience in building tools and automation in Python or Java for large production environments.
- Experience with Configuration Management and Infrastructure as Code - Terraform, Ansible, Chef, Puppet, etc.
- Experience with public cloud (AWS or GCP highly preferred) at medium to large scale.
- Demonstrated experience in designing and building large-scale metrics and monitoring systems is a plus.
- Organized, and focused on building, improving, resolving, and delivering.
- Exceptional communicator in and across teams, taking the lead.
Nice-to-haves
- Experience with AWS Well-Architected Framework or similar.
- Contribute to the success of SRE and DevOps.
- Develop expertise in new technologies.
- Work with developers, researchers, data scientists, and security experts.
- Design, build, and operate reliable, secure Cloud infrastructure.
- Ensure that applications are production-ready, scalable, and reliable.
- Develop tools and automation frameworks.
- Automate robust deployment of robust services.
- Orchestrate end-to-end monitoring and alerting.
- Participate in design reviews.
