About the position
The Apple Service Engineering - Messaging SRE team is looking for Site Reliability Engineers to build and run the services that hundreds of millions of customers use every day. This team is directly responsible for server reliability for APNs, iMessage, and FaceTime, and other messaging use cases that are critical for our users. The best candidates will have both demonstrated Software Development skills and strong Linux / Systems / Cloud expertise. Our customers count on us to provide extraordinary availability, scalability and security for services that 'just work'. We're looking for a talented and passionate person who loves designing, engineering and running systems and infrastructure that will help millions of customers, then we'd love to hear from you.
Responsibilities
- Deploy, support and monitor new and existing services, platforms, and application stacks.
- Use scale testing to measure, tune and optimize system performance.
- Enhance, architect, author, and deliver software to improve the availability, scalability and security of Apple's internet services.
- Build and manage systems, infrastructure and applications through automation.
- Participate in periodic on-call duties.
Requirements
- Strong sense of ownership, customer service, and integrity demonstrated through clear communication.
- Experience in building and scaling distributed systems in a public, private, or hybrid cloud environment.
- Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks.
- Excellent troubleshooting and problem solving skills.
- Passion for eliminating repetitive manual processes using automation and to improve them through repeated iteration.
- Proven track record to write programs using a high-level programming language like: Java, Go, Python, or Perl.
- Experience handling large numbers of diverse systems with configuration management systems like: Puppet, Chef, Ansible, or Salt.
- Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals.
- BS in Computer Science or related field, or equivalent employment.
Nice-to-haves
- Experience with scale testing, disaster recovery, and capacity planning.
- Proclivity towards efficient programming emphasizing improvement via complexity analysis.
- Understanding of standard networking protocols and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies.
Benefits
- Comprehensive medical and dental coverage.
- Retirement benefits.
- A range of discounted products and free services.
- Reimbursement for certain educational expenses - including tuition.
- Opportunity to participate in Apple's discretionary employee stock programs.
- Eligibility for discretionary restricted stock unit awards.
- Ability to purchase Apple stock at a discount through Employee Stock Purchase Plan.
- Potential for discretionary bonuses or commission payments.
- Relocation assistance.
