Sr. Software Engineer - Site Reliability

About the position

The Sr. Software Engineer – Site Reliability is responsible for all stages of the software development lifecycle using a variety of technologies and tools to build impactful software solutions. The scope of this job includes building and optimizing comprehensive solutions that prioritize end-user efficiency and experience. This opening is with our Home Health & Hospice Engineering team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!

Responsibilities

• Lead the design of complex software development features and ensure solutions are scalable, effective, and maintainable.
• Collaborate with solution managers, designers, and other teams to gather requirements, translate them into technical specifications, and ensure alignment with priorities and project goals.
• Analyze and solve complex technical problems, identify bottlenecks, and prepare technical documentation to optimize system performance.
• Facilitate code reviews, provide constructive feedback, and lead by example in code quality, development best practices, and problem-solving approaches.
• Ensure code meets functional and performance requirements, and advocate for high-quality software and ensure rigorous testing processes, including automated unit tests, integration tests, and other testing frameworks.
• Leverage common GenAI tools for AI assisted development and understand the basics of prompt engineering.
• Ensure the reliability, availability, and performance of our systems and services.
• Work closely with various teams to build and maintain scalable, efficient, and resilient infrastructure.
• Incident management; lead the response to system outages and incidents, ensuring quick resolution and minimal impact on end-users.
• Conduct post-incident reviews and implement improvements to prevent recurrence.
• Monitoring and Alerting; design, implement, and maintain monitoring and alerting systems using tools like New Relic, Grafana, and ELK stack to ensure system health and performance.
• Perform other job duties as assigned.

Requirements

• Bachelor's Degree in a related field, or equivalent work experience
• At least 4-6 years relevant work experience
• At least 2-4 years’ experience with cloud platforms such as AWS, Google Cloud, or Azure
• At least 2-4 years’ experience in infrastructure as code tools like Terraform and Ansible
• At least 1-2 years’ experience with AI and machine learning tools for system optimization

Nice-to-haves

• Certifications such as Google Cloud Professional SRE or AWS Certified DevOps Engineer
• Familiarity with container orchestration tools like Kubernetes
• Working within a hybrid environment (On-prem & Cloud)
• Experience working with migrations to the cloud

Benefits

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year