Sr. Software Site Reliability Engineer

About the position

The Connectivity Software Engineering Site Reliability Engineer (SRE) is responsible for ensuring the reliability, scalability, and performance of connectivity software systems. Their job profile includes: System Monitoring and Troubleshooting: Monitoring the performance and availability of software systems, identifying and resolving issues, and implementing proactive measures to prevent future incidents. Automation and Infrastructure: Developing and maintaining automation tools and infrastructure to streamline software deployment, configuration management, and system monitoring. Performance Optimization: Analyzing system performance, identifying bottlenecks, and implementing optimizations to improve the efficiency and scalability of software systems. Incident Response and Root Cause Analysis: Responding to incidents, conducting root cause analysis, and implementing corrective actions to prevent similar incidents in the future. Collaboration with Development Teams: Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated into the software design and implementation. Continuous Improvement: Identifying opportunities for process improvement, implementing best practices, and driving initiatives to enhance the reliability and performance of software systems.

Responsibilities

• Monitoring the performance and availability of software systems
• Identifying and resolving issues
• Implementing proactive measures to prevent future incidents
• Developing and maintaining automation tools and infrastructure
• Streamlining software deployment and configuration management
• Analyzing system performance and identifying bottlenecks
• Implementing optimizations to improve efficiency and scalability
• Responding to incidents and conducting root cause analysis
• Collaborating with software development teams
• Identifying opportunities for process improvement

Requirements

• Bachelor of Science degree in Electrical Engineering, Computer Science, Software Engineering, or related field, or equivalent work experience
• 5+ years of relevant experience
• Working knowledge of embedded systems development
• Exposure to module development process, product development, execution, systems engineering, systems integration, or validation
• Strong technical leadership skills
• Ability to comprehend complex systems and explain them to others
• Creativity and initiative with a high level of independent judgment
• Demonstrated experience in the development of requirements, features, detailed designs, and delivery of production releases
• Ability to root cause issues and track corrective actions
• Good verbal, written, and communication skills
• Passion to learn new technologies

Nice-to-haves

• Master of Science Degree in an engineering field
• Experience in GM production SW development process and issue tracking systems
• Proficiency in vehicle data communication systems (i.e. CAN, ETHERNET)
• Familiarity with Bluetooth, Wi-Fi, GPS, Cellular, CAN, V2x simulators and test devices
• Understanding of networking and software development in distributed systems
• Connectivity experience (i.e. Telematics, Infotainment, Modules), vehicle diagnostics

Benefits

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers, and adoptive parents
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision, and life insurance plans
• Company and matching contributions to 401K savings plan
• Global recognition program for peers and leaders
• Tuition assistance and student loan refinancing
• Discount on GM vehicles for you, your family, and friends