Sr Solution Consultant - State and Local

Full-time - Mid Level

San Diego, CA

Professional, Scientific, and Technical Services

About the position

The Sr Solution Consultant for State and Local at ServiceNow plays a crucial role in supporting the Customer Workflow Solution Sales. This position involves being a hands-on technical consultant who develops, positions, and provides product-specific solutions during sales cycles, contributing to the achievement of quarterly and annual sales goals. The consultant will work closely with sales, product management, and the executive team to guide revenue for the assigned territory.

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and provide product demonstrations
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
• Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements to address customer needs
• Share and learn best practices and reusable assets with other Solution Consultants
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• 5+ years of pre-sales solution consulting or sales engineering experience
• State and Local solution sales experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and collaboration with Sales counterparts
• Willingness to travel