Sr. Technical Principal Architect, Salesforce

General Motors - Irving, TX

Full-time - Senior

Hybrid - Irving, TX

5,001-10,000 employees

Transportation Equipment Manufacturing

About the position

The Senior Technical Principal Architect for Salesforce at GM Financial is a strategic role focused on modernizing and transforming the Servicing Technology through deep expertise in Salesforce and related technologies. The position involves providing architectural leadership, defining best practices, and collaborating with various teams to ensure the effective use of the Salesforce platform in alignment with business objectives.

Responsibilities

• Serve as a strategic expert for Salesforce, defining designs for business capabilities that demonstrate industry-leading best practices.
• Provide technical design and architectural leadership for Salesforce, including designing and diagramming the Salesforce Servicing system at GMF.
• Responsible for providing technology leadership and oversight of the Salesforce platform design.
• Liaise with other teams for coordination on programs and projects.
• Facilitate organizational change by defining strategies for using or avoiding Salesforce technologies based on business requirements.
• Identify and advise product and engineering teams on emerging technology solutions in the Salesforce platform.
• Collaborate with project teams to lead solution design, project proposals, and delivery of the solution implementation.
• Communicate best practices through presentations and authoring content aimed at educating others.
• Help establish a Salesforce Center of Excellence by defining best practices and governance in the Salesforce environment.
• Lead implementation teams in brainstorming for solutions and ensuring development is reviewed and approved.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related degree, or equivalent experience required.
• 12+ years in related function(s) required.
• 5-7 years leading through mentorship in related field required.
• 5-7 years driving thought leadership and innovation across products required.
• 10 years of experience in Salesforce.
• 10 years of experience in integrating non-Salesforce systems of record technologies into Salesforce.
• 5 years of experience in Software development involving non-software technologies such as Java, C#/.NET, Python, JavaScript, REACT, Angular, etc.
• 1 year of experience in the role of architect.
• A proven record as a technical leader in the space of Salesforce.
• Experience in either standing up or transforming a large instance of Salesforce.

Nice-to-haves

• Salesforce Developer certified preferred, not required.

Benefits

• 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays