Sr. Technical Program Manager - Data Governance, Strategic Regulation Tech

$133,900 - $231,400/Yr

Amazon - Seattle, WA

Full-time - Senior

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Amazon is seeking an innovative and high-judgement Senior Technical Program Manager (TPM) to join the Strategic Regulation Tech team in the Amazon Privacy Services org. We own products and programs that deliver technical innovation for ensuring compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior TPM - Data Governance will own three key pillars: 1) act as the SME for how Amazon systems process customer personal data to deliver unique customer experiences, 2) lead end-to-end technical design across infrastructure and business teams and 3) drive implementation of technical tasks while monitoring dependencies and reporting key risks, issues and blockers. The Senior TPM will contribute to the strategic direction for Amazon's privacy practices while building/owning the compliance approach for individual regulations such as General Data Protection Regulation (GDPR). This will require helping to frame, and participating in, high judgment debates and decision making across senior business, technology, legal, and public policy leaders. A great candidate will have a unique combination of experience with cutting-edge data governance technology, high judgement in system architecture decisions and ability to set detailed technical design from ambiguous compliance requirements. You will drive foundational, cross-service decisions, set technical requirements, oversee technical design, and have end to end accountability for delivering technical changes across dozens of different systems. You will have high engagement with WW senior leadership via quarterly reviews, annual organizational planning, and s-team goal updates. The ideal candidate is an experienced leader with a strong background in technical program management/software engineering and a proven track record for delivering technical innovation in ambiguous regulatory environments.

Responsibilities

• Partner with senior engineers to map the origination, augmentation and destinations of customer data across systems.
• Lead high level and detailed technical design with senior engineers to create compliant and efficient architecture for enforcing user consent.
• Oversee scoping and funding of technical resources required to deliver the technical design across teams.
• Drive implementation of technical tasks, monitoring key dependencies and reporting risks/issues/blockers.
• Own a broad scope and plenty of opportunity to influence technical direction across Amazon business and engineering teams.
• Act as single threaded tech lead accountable for understanding and controlling end to end data flows from origin through destination.
• Set a comprehensive program portfolio to deliver an ambitious 3+ year vision of technical innovation.
• Engage with Principal Engineers, Engineering Managers and PMTs to reach decisions on hotly debated technical topics.
• Hold partner engineering teams accountable for setting and delivering ambitious goals that improve competitive practices within their services.
• Identify inter-system dependencies and align on then monitor paths to address them.
• Participate in quarterly business review series and s-team goal updates with Senior Vice Presidents.

Requirements

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Track record of successful technical program management
• Passion for working with technical and operational teams, especially in data privacy and data sharing
• Ability to set think big strategic direction on cross-service technical architecture while diving deep into tactical implementation decisions
• Ability to define clear and comprehensive technical requirements for engineering teams
• Ability to create effective, functional and efficient technical design incorporating inputs from dozens of tech teams
• Ability to self-organize across several programs each with multiple workstreams and to complete them on time with a clear focus on quantitative results

Nice-to-haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Master's Degree (preferably in business, technology, or policy)
• Data privacy/governance background preferred

Benefits

• Full range of medical, financial, and/or other benefits
• Equity and sign-on payments as part of total compensation package