Sr. Technical Program Manager

$133,900 - $231,400/Yr

Amazon - Herndon, VA

Full-time - Mid Level

Herndon, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sr. Technical Program Manager at AWS Training and Certification will play a crucial role in developing innovative training solutions that empower customers to build their cloud skills. This position involves collaborating with engineering teams to create hands-on learning experiences that go beyond traditional training methods. The ideal candidate will possess strong technical knowledge of AWS and excellent writing skills, with a passion for continuous learning and improvement.

Responsibilities

• Manage technical programs related to AWS Training and Certification.
• Collaborate with cross-functional teams to build processes and coordinate release schedules.
• Develop and implement training solutions that include extensive hands-on labs.
• Define KPIs and SLAs to drive business performance and report to senior leadership.
• Ensure effective communication and alignment across engineering teams.

Requirements

• 5+ years of technical product or program management experience.
• 7+ years of experience working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management experience with software engineering teams.
• Experience managing programs across cross-functional teams.

Nice-to-haves

• 5+ years of project management experience including scope, schedule, budget, and quality management.
• Experience defining KPIs and SLAs for multi-million dollar businesses.
• Experience in risk and critical path management.

Benefits

• Flexible work hours and arrangements.
• Mentorship and career growth opportunities.
• Diversity and inclusion programs.
• Employee-led affinity groups and ongoing learning experiences.