Cribl - Frankfort, KY
posted 4 months ago
Cribl is a rapidly growing company that values collaboration, curiosity, and a customer-first approach. As a remote-first organization, Cribl empowers its employees to excel in their roles from anywhere. The Technical Guidance team plays a crucial role in bridging product development, design, and customer needs, ensuring that users can effectively utilize Cribl's products to address their IT and security challenges. In this position, you will be instrumental in shaping the future of Cribl's API and SDK documentation, enhancing the overall developer experience in a dynamic product development environment. You will work closely with various teams, including engineering, product management, design, customer support, marketing, and sales, to create content that meets the diverse needs of users and addresses real-world problems. This role not only offers the chance to advance your career but also to contribute to team culture and influence product growth. As a key member of the Technical Guidance team, you will take a hands-on approach to plan, develop, and maintain API and developer documentation to support Cribl's expanding product portfolio. You will collaborate with cross-functional teams and the user community to create technical content and in-product guidance that aligns with the needs of a growing audience. Building strong relationships within the community and across functions will be essential for expanding your knowledge of Cribl's products and the challenges faced by users. A growth mindset is crucial, as you will need to stay updated on industry trends and apply your learnings to foster innovation within the team. Your positive attitude and sense of humor will help cultivate a collaborative, innovative, and inclusive culture within the organization.