SRE Architect

About the position

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Responsibilities

• Work in an agile, collaborative environment to build, deploy, configure, and maintain systems for the IBM client business.
• Lead the problem resolution process for clients, from analysis and troubleshooting to deploying the latest software updates & fixes.

Requirements

• Bachelor's Degree
• 12+ years of relevant experience
• Strong skills in monitoring/observability, issue response, and troubleshooting for optimal system performance.
• Proficiency in automation for production environment changes, streamlining processes for efficiency, and reducing toil.
• Strong knowledge of Linux operating systems.
• Demonstrated experience in handling day-to-day operations, alert management, incident support, migration tasks, and break-fix support.

Nice-to-haves

• Master's Degree
• Strongly preferred experience in working with production Kubernetes/OpenShift environments.
• In depth experience with Ansible, Python, Terraform, and CI/CD tools such as Jenkins, IBM Continuous Delivery, ArgoCD.
• Hands on experience crafting alerts and dashboards using tools such as Instana, New Relic, Grafana/Prometheus.