SRE Project Manager

Full-time - Mid Level

Hybrid - Bangalore, IN

Professional, Scientific, and Technical Services

About the position

At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Responsibilities

• Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems.
• Manage Service Management process for Cloud Infrastructure
• Build SRE team in India to support global needs
• Manage changes to IBM Cloud production infrastructure and implement all change management processes as per ITSM
• Track RCAs and associated actions from stakeholders to closure

Requirements

• At least 5+ years IT project management experience.
• Excellent communication skills and a challenge taker who can work under high pressure.
• Excellent skills on ServiceNow, Jira, GitHub and other tools used for ITSM
• Strong experience working with global teams
• Flexible to work across time zones for effective communication with partner labs

Nice-to-haves

• Familiar with software engineering and/or Cloud operations
• PMP or Agile Project Management certification
• Knowledge & familiarity with IBM Cloud