Staff Assistant, Premium Guest Services

Full-time - Entry Level

Dallas, TX

Air Transportation

About the position

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! This role is part of the Premium Guest Services Operations Strategy team within the Inflight Operations group.

Responsibilities

• Assist the Premium Guest Services culinary team with audit entries
• Process invoices/accounts payables
• Order club and kitchen equipment
• Assist with budget preparation and reconciliation, including month-end close
• Process Admirals Club renewals and refunds
• Update required manuals
• Coordinate business partner access within Admirals Clubs
• Acts as backup for various support functions
• Assist with managing department email inbox
• Ad hoc duties, as assigned

Requirements

• High school diploma
• Previous administration experience
• Able to travel with short notice (including weekends and holidays) and work long hours (12-14 hours/day) under stressful, varying conditions
• Strong oral and written communication skills are mandatory
• Proficiency of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

Nice-to-haves

• Knowledge and experience using Coupa, native SABRE, Soleil, Ventana

Benefits

• Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: Access to health, dental, prescription and vision benefits from day one.
• Wellness Programs: Tools, resources and support to help you be the best version of yourself.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.