Staff IT Product Manager - GTM Systems

About the position

At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. As the GTM Systems Product Manager, you will work closely with leaders and partners across the company to form and deliver the roadmap aligned with our best practices and to meet our long-term goals. You will lead roadmap, scoping, and planning efforts for our implementation of Salesforce and related products. You will work closely with the sales organization, sales ops leaders and stakeholders across lines of business to define and shape ideas for business transformation projects into actionable plans aligned with best practices and long term goals. You will report to the Director, IT Product Specialist, GTM Systems as part of the CIO's organization and work with our leadership and business partners.

Responsibilities

• Develop a strong understanding of our Salesforce environment and review the project pipeline.
• Help build an amazing field experience to drive our consumption business leveraging AI powered tools.
• Build strong relationships with our internal team and business partners.
• Meet with our business partners and business analysts to define and improve project scope and success criteria.
• Work cross functionally with stakeholders across Sales Development, Channel, Field and Field Engineering to understand the functional needs and create/drive a capability roadmap for execution.
• Interact with senior leadership (VP and above) in the Sales Ops organization to build trust and partnership.
• Conduct outreach to the customer base internal sales folks to understand their friction points in working with the CRM system.
• Develop a POV for a roadmap to address friction points and influence the business to that POV.
• Groom the product backlog, define user stories, and interact with the developers in IT to execute the roadmap.
• Act as the product owner for the agile scrum team responsible for the delivery of these capabilities.

Requirements

• 8+ years of relevant product management experience with a proven track record engaging with stakeholders at all levels.
• Experience with different components in the CRM systems for consumption based pricing.
• Experience with Salesforce CRM: territory management, sales planning, sales performance management, opportunity management, sales forecasting, partner relationship management, etc.
• Strong knowledge of consumption based business models.
• Experience with building GenAI tools that drive user productivity.
• Strong knowledge of Salesforce and common go to market and finance business processes.
• Strong understanding and experience with Agile/Scrum teams as a Product Owner.
• Strong market-analytics skills.
• Strong data and metrics skills to backup assumptions, recommendations and drive actions.

Benefits

• Comprehensive benefits and perks that meet the needs of all employees.
• Eligibility for annual performance bonus.
• Equity options.