Staff Site Reliability Engineer

About the position

Blue Yonder is a leading supply chain software company that provides intelligent solutions for businesses worldwide. Our mission is to help our clients optimize their supply chain operations through cutting-edge technology and data-driven insights. We are a leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places to Work". Seeking a Senior engineer who is a developer who has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, Site Reliability Engineering (SRE) experience with the ability to implement them working with both the platform, and the product teams.

Responsibilities

• Ensure a well-running production environment through focus on reliability and holistic view of system health.
• Respond to technical business requirements around availability, performance, and planned maintenance activities to ensure a well-operating solution and SLA compliance.
• Directly own or participate in development of automation or other engineering deliverables to support reliability objectives.
• Bring a strong engineering mindset and experience to achieve operational improvements, prevention of incidents, automation frameworks, self-service infrastructure, logging and metrics, and scorecards.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Participate in Agile team activities such as backlog grooming, planning, daily stand-ups, and retrospectives.
• Keep up to date with technology, and continue to research latest trends in the industry.
• Partner with Development and Infra teams to improve services through rigor and defined testing/release procedures along with Roadmap influence with focus towards reliability.
• Drive Root Cause program innovations, ensuring completeness and quality, and achieving corrective and preventative action outcomes for each, in a blameless fashion.

Requirements

• Bachelor's degree (or equivalent) in computer science or related discipline.
• Strong experience of min 10 years' experience developing, managing, or supporting distributed systems in a Cloud/IaaS environment, Azure preferred.
• Expertise in Cloud Technologies and Cloud Delivery, CI/CD tools like Azure DevOps, GitHub, Jenkins, etc.
• Proficiency with several scripting / automation / OOL programming languages such as PowerShell, Python, Ruby, Groovy, Bash, and Java.
• Experience working and managing virtual monitoring and visualization tools such as Splunk, AppDynamics, Elastic.
• Solid understanding of large-scale applications, Cloud Observability, monitoring and fault management, and understanding of Network Architectures.
• Proven track record of researching, understanding, and effectively applying Scalability and High Availability principles.
• Experience coordinating between support and development teams to ensure effective delivery of monitoring services to the end-user.
• Experience implementing best practices and industry standards for operational monitoring aligned to ITIL.
• 5+ years' experience working in a large, matrix-driven corporate environment desired.
• Agile experience through Scrum or other similar Sprint-based delivery approaches preferred.
• Strong communication and interpersonal skills, Analytical, problem-solving skills.
• Ability to work efficiently in a fast-paced technical environment with increasing support demands and complexity.
• Ability to manage multiple priorities and assigned tasks to meet deadlines and objectives.
• Ability to collaborate and openly share ideas with a team of like-minded professionals.

Benefits

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more