Staff Site Reliability Engineer

About the position

As a Staff Site Reliability Engineer (SRE), you will be playing a pivotal role in ensuring the reliability, scalability, and performance of our cloud-based services. You will drive best practices and contribute to both the design and implementation of robust cloud infrastructures as well as actively participate in shaping the technical roadmap.

Responsibilities

• Lead and mentor a team of SREs, driving best practices and fostering a culture of reliability and performance
• Provide strategic direction in the design, implementation, and management of scalable and resilient cloud based infrastructure on AWS
• Oversee the implementation and optimization of observability solutions using OpenTelemetry for distributed tracing and monitoring
• Supervise the utilization of Prometheus and Grafana for effective monitoring and visualization system metrics and health
• Manage the design and implementation of service meshes with Istio to ensure secure and reliable service communication
• Develop and enforce SRE best practices, including incident response, post-mortem analysis and capacity planning
• Collaborate with development teams and service owners to ensure alignment with reliability and performance goals
• Contribute to the technical roadmaps and Objective and Key Results (OKRs) by providing leadership and insights on improving system reliability, scalability, and performance
• Write and maintain infrastructure as code for core systems (terraform, terraform modules and kubernetes helm charts); build and maintain CI/CD pipelines
• Collaborate with development teams to implement and improve SLIs and SLOs for their services and to promote service ownership
• Automate operational tasks to save time and improve accuracy
• Write clean and scalable scripts, software and systems to manage platform infrastructure and applications.

Requirements

• Minimum 12 years experience as a Site Reliability, DevOps, or Software Engineer with proficiency in one or more high-level languages (such as Python, GoLang, Ruby, Java, or JavaScript)
• Proven leadership with demonstrated experience in SRE team settings, with a focus on driving and architecting projects
• Expert Linux and troubleshooting skills
• Experience in building and supporting high-availability cloud environments in AWS
• Expertise using Infrastructure as code (IaC) and deployment automation with tools such as Terraform, Helm, Gitlab or equivalent
• Experience running Kubernetes and Istio in production
• Advanced Observability skills with monitoring, logging and tracing tools such as Prometheus, Grafana, Jaeger/Tempo, ELK/Loki, and OpenTelemetry
• Experience instrumenting code (Java/Kotlin, Python, Go, etc.) and creating simple instrumentation frameworks for developers to adopt where auto instrumentation may fall short
• Participate in an on-call rotation for after-hours production infrastructure incidents
• Experience with SDLC, CI/CD, and related tooling

Nice-to-haves

• Kafka and message streaming experience is a plus

Benefits

• $180,000 - $220,000 a year