Store Customer Service Specialist

Sherwin-Williams • Hoover, AL

397d

About The Position

The Store Customer Service Specialist at Sherwin-Williams plays a crucial role in ensuring customer satisfaction and achieving sales goals in retail stores. This position involves direct interaction with both wholesale and retail customers to understand their needs, provide product information, and resolve any concerns. The specialist is responsible for maintaining high visual standards of the store and staying informed about product features.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to resolve customer issues and concerns promptly.
• Knowledge of Sherwin-Williams products and services.
• Experience in a retail environment is preferred.

Nice To Haves

• Previous experience in customer service or retail sales.
• Familiarity with cash handling and payment processing.

Responsibilities

• Engage with customers to determine their needs and provide appropriate product recommendations.
• Resolve customer concerns promptly to ensure maximum satisfaction.
• Maintain high quality and visual standards of store products.
• Stay up-to-date with product features and offerings.
• Achieve excellent customer service while meeting store sales goals.

Benefits

• Comprehensive health care options.
• Retirement savings plans.
• Employee discounts on products.
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: No Education Listed