Store General Manager

$55,000 - $70,000/Yr

Playa Bowls - Castle Rock, CO

Full-time - Manager

Castle Rock, CO

101-250 employees

Food Services and Drinking Places

About the position

The Store General Manager at Playa Bowls is responsible for overseeing the overall direction, coordination, and evaluation of a specific location. This role involves managing a team, ensuring high-quality service and product consistency, and maintaining operational standards. The General Manager plays a crucial role in hiring, training, and supervising staff while also addressing customer complaints and ensuring compliance with health regulations. The position requires a positive attitude and a passion for healthy food and community engagement.

Responsibilities

• Interview, hire, and train employees.
• Plan, assign, and direct work for team members.
• Appraise performance and provide feedback to employees.
• Address complaints and resolve problems effectively.
• Monitor food preparation methods and presentation to ensure quality standards.
• Schedule and receive food and beverage deliveries, verifying quality and quantity.
• Monitor budgets and payroll records, ensuring authorized expenditures.
• Schedule team members' hours and assign duties for efficient operations.
• Ensure compliance with health and fire regulations regarding food preparation and service.
• Maintain records required by government agencies regarding sanitation and food subsidies.
• Establish and evaluate standards for personnel performance and customer service.
• Review operational issues to improve service and performance.
• Perform food preparation or service tasks as needed.
• Maintain food and equipment inventories and keep weekly records.
• Organize and direct worker training programs and evaluate employee performance.
• Order and purchase equipment and supplies as needed.
• Assess staffing needs and recruit staff using company methods.
• Arrange for equipment maintenance and coordinate services like waste removal.
• Utilize point of sale cash register and manage cash deposits.

Requirements

• Must pass the required PB Food Safety certification within 3 months of employment.
• Meet business goals set out by the company in key metrics.
• Must work a minimum of 40 hours a week, including weekends and holidays.

Nice-to-haves

• Experience in sales and marketing.
• Knowledge of supply chain management.
• Strong communication skills and active listening abilities.
• Critical thinking and problem-solving skills.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance