Store Manager (Sales, Customer Service)

$90,000 - $120,000/Yr

Freeway Insurance Services America - Redwood City, CA

Full-time - Mid Level

Redwood City, CA

501-1,000 employees

Insurance Carriers and Related Activities

About the position

The Store Manager plays a crucial role in driving sales and ensuring exceptional customer service within the store. This position is designed for motivated individuals who are eager to lead a sales team, build customer relationships, and achieve operational targets while enjoying substantial financial rewards and opportunities for career advancement.

Responsibilities

• Lead the sales team's daily performance and targets.
• Expand business by proactively building relationships with existing customers.
• Coach members of the sales team to deliver consistent customer care.
• Oversee the sales team to achieve operational targets and monitor performance.
• Assist with escalated customer service issues and questions.
• Execute all aspects of Store Operational Excellence (SOE).

Requirements

• Valid Property & Casualty License preferred (but not required).
• Bilingual in English and Spanish preferred.
• 2 or 4 year college degree or equivalent experience/education.
• Previous experience leading, coaching, and mentoring sales teams.
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics.
• Ability to build relationships with sales customers.
• Ambitious professional motivated by opportunity for advancement.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience in Sales.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Unlimited/Uncapped commission
• Paid training
• Opportunities for advancement
• Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans.
• Pet insurance