Walgreens Boots Alliance - Neptune City, NJ
posted 5 months ago
The Store Manager Unassigned position at Walgreens is designed for individuals who are eager to learn and grow within the retail and pharmacy operations. This role is pivotal in overseeing the full operations of a Walgreens store, which includes both the front-end and pharmacy departments. The selected candidate will embark on an accelerated development track to become a Store Manager, following a structured learning plan that encompasses various training modules and hands-on experiences. Under the guidance of the Store Manager, the individual will shadow and assist in daily operations, gaining insights into effective store management practices and customer service excellence. As part of the training and personal development, the candidate will complete a rigorous program that includes classroom learning, online training, and on-the-job training. This comprehensive approach ensures that the individual is well-prepared to take on the responsibilities of a Store Manager. The role also emphasizes the importance of compliance with standard operational procedures (SOPs) and the acquisition of necessary certifications, such as pharmacy technician registration and PTCB certification, as mandated by state law. Customer experience is a key focus of this position. The candidate will engage with customers and patients, addressing their needs and resolving complaints to foster a positive shopping experience. By monitoring customer service trends and providing coaching to team members, the individual will help enhance service metrics and build customer loyalty. Operational responsibilities include supervising store operations, managing inventory, and ensuring compliance with applicable laws and regulations. The candidate will learn to analyze financial and performance data, develop action plans to improve business results, and identify sales opportunities to drive growth in both the front-end and pharmacy sectors. People management is another critical aspect of this role. The candidate will learn how to effectively train and coach team members, utilize HR systems, and engage in performance management conversations. By leveraging the strengths of the team, the individual will contribute to a positive work environment and help navigate challenges that arise in the store. Overall, this position offers a unique opportunity for professional growth within Walgreens, with a clear pathway to becoming a Store Manager while gaining valuable experience in retail and pharmacy operations.