Trekposted 21 days ago
$70,000 - $85,000/Yr
Full-time • Manager
Dublin, CA

About the position

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales. This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to change people’s lives.

Responsibilities

  • Actively work the sales floor, interacting with customers and employees to achieve the store’s sales goals.
  • Be one of the top two sales people in the store.
  • Lead all staff in world-class customer service to deliver on all financial goals of the organization.
  • Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary.
  • Organize, implement, and validate staff training in areas including sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
  • Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
  • Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks.
  • Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience.
  • Monitor store supplies and ordering or purchasing additional supplies as needed.
  • Responsible for exporting daily files into QuickBooks at least once per week.
  • Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline.

Requirements

  • Strong leadership skills.
  • Ability to build up the people around you.
  • Experience in retail management.
  • Excellent customer service skills.

Nice-to-haves

  • Passion for biking.
  • Experience with financial performance management.
  • Familiarity with QuickBooks.

Benefits

  • Flexible and fun company culture
  • Competitive health care
  • PPO & HDHP medical plan options, Dental insurance, Vision insurance
  • Flexible Spending Accounts (FSA)
  • Free life insurance & optional term life insurance
  • Competitive vacation package
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • 12 weeks of maternity leave with 100% pay
  • Paid company holidays
  • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
  • Employee discounts on all product
  • Deep partner retail discounts
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