About the position
The Student Services Specialist position at Rio Salado Community College is a full-time role focused on supporting students in the Bachelor's Degree Program offerings. This position is grant-funded with a projected end date of June 30, 2025, and may be renewed based on available funds and the needs of the Maricopa County Community College District (MCCCD). The specialist will assist both new and continuing students with various student services processes, providing guidance on program selection, career choices, admissions, registration, business office inquiries, and financial aid. The role is crucial in ensuring that students navigate their educational journey effectively and receive the necessary support throughout their time in the program. In addition to direct student support, the specialist will monitor student records, assist with the maintenance of student files, and help with end-of-program audits and certification paperwork. The position also involves advising students on certificate, transfer, and graduation requirements, ensuring that they are well-informed about their academic progress and options. The specialist will play a key role in marketing and partnership presentations related to the Bachelor's Degree, contributing to the overall success of the Educator Preparation Program. The work schedule is primarily Monday to Friday from 8:00 am to 5:00 pm during the academic year, with extended hours during the summer months. The position allows for a combination of onsite and remote work, tailored to the department's needs. This role is an excellent opportunity for individuals passionate about making a difference in the lives of college students and contributing to the educational landscape in Maricopa County.
Responsibilities
- Assists new and continuing Bachelor Degree seeking students with all student services processes, providing an overview and guidance for program selection, career choices, admissions, registration, business office, and financial aid.
- Advises students regarding certificate, transfer, and graduation requirements.
- Monitors students' records and assists with the maintenance of student files.
- Maintains students records and enrollment needs.
- Assists with marketing and partnership presentations regarding the Bachelor's Degree; assists with providing data associated with all Bachelor Degree Teacher Education students/program; performs other related duties as assigned.
Requirements
- Associate's Degree from a regionally accredited institution, and one (1) year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
- High School Diploma/GED and three (3) years full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
Nice-to-haves
- Three (3) years of work experience in a PK-12 or higher education student services setting.
- Experience within an educator preparation program or state education system.
- One (1) or more years of experience using Google suite products.
- Prior knowledge of university transfer processes.
Benefits
- 16 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time (if applicable)
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- $4,000 Annual professional development growth funding (if applicable)
- Tuition reimbursement for employees and dependents (if applicable)
- Flexible work schedules
- Maricopa Employee Health & Wellness Program: Sight-On-Site Eye Care Services, Diabetes Empowerment Education Program, Mobile On-site Mammography Screenings, Employee Assistance Program (EAP), Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
